Privacy Policy
Last updated: June 26, 2025
1. Data Controller
Monika StrahiniΔ
Brezovica pri Metliki 18, Slovenia
Email: [email protected]
Website: moniqcozy.com
2. What Data We Collect
When you place an order, we may collect: full name, delivery address, email address, phone number (if required), payment information (card details are not stored β processed by a secure payment provider), IP address, and order history.
3. Purpose and Legal Basis
We process your data for the following purposes:
- Fulfilling your order and arranging delivery (contract β Art. 6(1)(b) GDPR)
- Order-related communication (contract)
- Legal obligations such as accounting and tax records (legal obligation β Art. 6(1)(c) GDPR)
- Sending newsletters and promotions β only with your consent (Art. 6(1)(a) GDPR)
4. Data Retention
- Order data: 10 years (tax legislation)
- Marketing data: until consent is withdrawn
- Browsing data: up to 12 months
5. Sharing Your Data
We do not sell your data. We share it only with shipping carriers, payment providers, our hosting/platform provider, and our accountant β strictly to the extent necessary to fulfil your order and meet legal obligations.
6. Your Rights
Under GDPR you have the right to access, rectify, erase, restrict, or port your data, and to object to processing. You may also lodge a complaint with the Information Commissioner of the Republic of Slovenia.
To exercise your rights, contact us at: [email protected]
7. Cookies
Our website uses cookies for functionality, analytics, and marketing. On your first visit you will be asked to consent to their use.
8. Data Security
We implement appropriate technical and organisational measures to protect your data, including SSL/TLS encryption, restricted access, and secure storage.
9. Contact
For any privacy-related questions: [email protected]