Terms of Service

Last updated: May 2026

Welcome to Moniq Cozy. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Information

This website is operated by Moniq Cozy. Throughout the site, the terms “we”, “us” and “our” refer to Moniq Cozy.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

2. Online Store Terms

You must be at least the age of majority in your country or region to use this site.

You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.

3. Products & Pricing

We reserve the right to modify or discontinue products without notice at any time.

Prices for our products are subject to change without notice.

We strive to display product colors and images as accurately as possible, but we cannot guarantee that your screen’s display will be completely accurate.

4. Orders & Billing

We reserve the right to refuse or cancel any order at our discretion.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

5. Shipping

Delivery times are estimates and may vary depending on your location and shipping provider.

Moniq Cozy is not responsible for delays caused by customs, carriers, or unforeseen circumstances.

6. Returns & Refunds

Customers may request a return or refund within 14 days of receiving the product.

Items must be unused, in original condition, and in original packaging.

Refunds will be processed after inspection and approval of the returned item.

Shipping costs are non-refundable unless the item arrived damaged or incorrect.

7. Intellectual Property

All content on this website, including logos, text, images, graphics, and product designs, is the property of Moniq Cozy and may not be copied or used without written permission.

8. Limitation of Liability

Moniq Cozy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Changes to Terms

We reserve the right to update or replace any part of these Terms of Service at any time by posting updates on this page.

10. Contact Information

For questions regarding these Terms, please contact us at:

info@moniqcozy.com


Privacy Policy

Last updated: May 2026

Moniq Cozy respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details
  • Order history

2. How We Use Your Information

We use your information to:

  • Process and ship orders
  • Provide customer support
  • Improve our website and services
  • Send updates about your order
  • Send marketing emails (only if you opt in)

3. Payment Security

Payments are processed securely through trusted third-party payment providers. We do not store your full payment information.

4. Cookies

Our website may use cookies to improve user experience, analyze traffic, and personalize content.

You can disable cookies in your browser settings.

5. Third-Party Services

We may share limited information with trusted third parties such as:

  • Payment processors
  • Shipping companies
  • Analytics providers

These services only receive information necessary to perform their functions.

6. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access or disclosure.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at:

info@moniqcozy.com

8. Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page.

9. Contact

If you have any questions regarding this Privacy Policy, contact us at:

info@moniqcozy.com